Thank you for taking the time to tell us how the software is working for you. Your comments will help us to create products which best address your current needs! Please note that by filling out this form, you give Flicks Software full permission to reprint your comments. Name: Email: Product: AuthentiX AuthentiX100 Authentix ISP WebQuota WebQuota ISP VideoQuota ocxQmail OCXMail OCXHTTP ASPSort Version: The version and product type are both located in the 'About' box of the main dialog GUI Operating System: NT-IIS 3 NT-IIS 4 2000-IIS 5 Number of Servers running products: Company Name: City: State: Type of Business: Number of Locations: Number of Employees: Software Application (What did you use it to do?) Describe your company and how it operated and conducted business before installing AuthentiX/WebQuota: What was the situation/challenge/problem that needed a solution? Were you in a competitive situation? THE SOLUTION How did you find out about AuthentiX? What were the factors driving the solution? (price, support, etc). And how did AuthentiX meet your requirements? What differentiated AuthentiX from the other solutions you may have considered? THE BENEFIT How did the adoption of AuthentiX benefit your company? (cost savings, better ROI, reduced TCO, increased security, easier administration, etc.)? Were there any barriers to entry that made it difficult for you to make the decision to purchase the product? What did you think about the installation (Was it easy? Fast?) How did you take advantage of advanced features such as integrated online credit card clearing, and browser based remote administration? How were your experiences with technical support? Thank you again for taking the time to give us your thoughts. If you have any concerns which you feel need special attention, please email us! Regards, Scott Gordon Marketing