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Q. Adding users via remote administration does not update the filter.

A.

Assuming that the software has not expired:
With Windows 2000 (not Windows NT 4.0), the default file permission settings do not give access to IWAM_machineName or IUSR_machineName.

AuthentiX/WebQuota (Standard): The configuration file authx.adb does not have write permission for IUSR_machineName or IWAM_machineName so the remote administration module cannot update it.

AuthentiX/WebQuota ISP: The configuration files *.adb in the authxISPData directory do not have write permission for IUSR_machineName or IWAM_machineName so the remote administration module cannot update it.

Grant Read and Write permissions for IUSR_machineName and IWAM_machineName to these files.

This will be done automatically on installation with Versions 5.1 and above.

If you believe you have a registered version, please let us know the serial number.

Also see here and here.

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