Q. On installing, I get a weird dialog box with dlgcacwinname and ins0432 in it. Then the install fails. What do I do? A. It sounds like there are some old InstallShield files hanging around from another vendors installation procedures. Remove everything from the temp directory (reboot first if necessary), then try the install again. Someone also mentioned a security lockdown setting that makes long filesnames and or filenames with spaces in them fail. It could be related to this. Try installing to c:\flicks\authx (with no spaces and 8.3 compatible filenames) rather than c:\program files\Flicks Software\AuthentiX